Latest Features

Learn more about our newest features and additions to the platform

 Recent Updates & Features

What is Stripe?

As one of our new features, we have recently partnered with Stripe as our payment processing provider. Through Stripe, we can accept a variety of payment options online, including credit cards, debit cards, and bank to bank transfers using ACH. Swiville does not store any personally identifiable information on our servers, as this information is processed by Stripe. For existing customers, we will continue to use Authorize.Net as our merchant gateway until such customers switch their payments from Authorize.Net to Stripe. To learn more about Stripe, you can visit their website here.

How can I track details about my units?
  1. Go to the Users/Unit tab.
  2. Select the unit you would like to manage. 
  3. Here, click on the “Edit Unit Details”. You can now track the number of bedrooms and bathrooms, the square footage, any restrictions and the common area ownership. 
How can I record payments to Service Providers, if they're not in my Service Provider Directory?

When recording expenses to third-party service providers, you can easily enter the name of any provider. If they’re not already in your Service Provider Directory, they will automatically be added in the Services tab.

What happened to credits?

We’ve made it easier to track your units’ balances by eliminating credits. The Total Unit Balance Due reflects all charges, payments, and refunds. If the balance is positive, the unit owes money. If it’s negative, the unit is ahead on payments.

Why am I seeing transactions labeled "Paid from Credit"?

With our latest update to the software, we have moved away from the notion of “credits.” Now, when users overpay, their Total Balance Due will simply show as a negative amount. There is no longer a need to apply credits to specific transactions. In order to switch over to this new way of accounting, the system has automatically moved all units’ accumulated credits to “Paid From Credit” transactions.

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