Use our help center to get answers to the most common questions and learn how to use Swiville like a pro. If you have any additional questions or concerns, be sure to contact us and one of our friendly team members will answer within 24 hours.
Help Center FAQS
Click the “Forgot your password?” link on the log in screen. Next, enter the email you used to create your account. You will then receive an email with instructions on how to reset your password.
The monthly association fee will appear as a charge on the 1st of each month. However, if you need to record a payment before the month begins, you do not have to wait for the charge to appear. Just record the amount that was paid by the unit. Then, make a note in the description field for the payment type (Example: January association fee).
First, select the Users/Units tab and click on the “Manage Unit” button for the applicable unit. Here, you will click the “Edit This Owner” button. You will then update the unit with any new owner information. When you are done, click “Save Changes”.
Messages posted within the Activity tab will be seen by all unit owners. As long the unit owners’ email address is listed on their profile, they will receive an email about your post.